• Posted on January 29, 2018 8:34 am
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    We carry ultrasound probes for all types of machines including GE Ultrasound Equipment, Phillips, HP, and more!

    Questions and Answers for Common Ultrasound Devices and Probes We have been supporting all common ultrasound devices and probes since 1985. In that time, we've worked with a lot of medical professionals to help keep their operations working as well as possible given the tight budget constraints placed upon them by a competitive, yet highly regulated, marketplace. In that time, we see a lot of the same questions come up that offices need to consider as they move forward into a brave new world of even greater regulations and complexities. Today, we're going to be talking about Ultrasound Probes and Ultrasound Devices, and their support options, as this is a very common subject of interest to practices. Many smaller offices still have devices in use that are as much as 30 years old, and still going strong. Can my older machine still be used? You will find that the answer to this is "probably yes", as long as it turns on and works correctly. In practice, it always comes down to whether the device is able to serve your needs to the extent that you truly need. A common stumbling point for many older devices is network connectivity. This is required for the ability to send and receive data through the DICOM protocol to some centralized server so that medical imaging data can be easily shared with the needed personnel to make a good diagnosis. Where can I find probes for my ultrasound device? Whether your device is 1 year old, or 10 years old, customers may find an unfortunate possibility that their ultrasound probes could need to be replaced. Whether it be due to a defect in the device itself, damage to the membrane, or an accidental drop event. The newest ultrasound devices in use will often be under service contract with the manufacturer, but always -- original equipment manufacturers, or "OEM", are often the most expensive and intensive options, and only make sense in the largest and busiest offices where there are bigger budgets and greater urgencies for the services being performed, and where downtime cannot be acceptable. It is important to note, that not all types of damage may be covered by your support contract, so be sure to know what your rights and liabilities are when signing up. Should I call the OEM manufacturer for support? As mentioned above, you will need to check on whether your device is under contract, and if so, with whom. Be sure to check with your records department, or business office, as they should have this information on-file. If not, be sure to check the device itself for identifying marks and labels. For older devices, you will often find that the OEM dealers will often try to make the cost of repairs greater than the value of your machine! This does not mean that you have to take that route, however. There are many reputable 3rd party dealers who have extensive access to parts and know-how, and have service depots nearby. How much should I expect to spend for a service contract? Service Depots will charge different rates for different devices, and you may also find that there are different ranges of protection that you may buy, just as with an insurance plan. It makes sense, too, because your business depends upon all of your equipment running correctly in order to make sure that profits and costs are correctly managed. The probes for your device may cost from $6000 to $10,000 each, depending on year, make, and modality. This means that on the one hand, you do want protection on those, and yet on the other hand, it is important to make sure that all techs handle them with the utmost care. You will find that most contracts will replace one probe per year, but not two, unless by some far-reaching event they both were to turn out to be defective.

    Medical, PACS/DICOM, Ultrasound
  • Posted on April 12, 2017 10:57 pm
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    Expert Information Technology Services from an Industry Leader

    Businesses need to save money where possible, and Amazon Prime is a great place to shop for many ordinary business needs including those of the Information Technology department! You can save a lot of money by shopping online, and with Prime, you get free shipping, so not only don't you have to leave the comfort of your home, but you also are even spared the expense that so doing would incur. At the same time, you do have to be careful, because you can just as easily purchase the¬†wrong equipment online, so it pays to make sure that the person doing the shopping is a professional who truly knows the correct parts for your needs. An example of this comes from a customer of mine, not too long ago upgraded to VOIP, and they were quite proud of themselves, they bought the whole system and all of the phones all on their own, and called me up, thinking that all that they needed was to hook it all up and turn it all on. Well, it turns out that the phones they bought did not support their gigabit network (Polycom VVX400 vs VVX410) and so they had to return all of the phones and get them replaced with the correct model that would preserve the full speed of their network. So, it pays to have a professional do the shopping for you, even when you're looking for simpler electronic products for around the office such as computers, monitors, TVs, printers, and even audio visual stations. We offer professional shopper services, where we provide you with the¬†actual vendor receipt, so that you know that there is no markup, but we charge a modest time-based fee for shopping, because the fact of the matter is, getting the best buy on the Internet is not always instant, nor easy, and it does require one of our trained professionals to take time-out from other tasks and focus on your needs. For this, we do charge a fee, but the fee is labor only, and non-taxable; any taxes paid for products will be charged by the respective vendor online at their site, and would be reported and included on the vendor receipts due to the customer. What's more, is that many times new computers need to be setup before they can be used; they might come with crapware and other unwanted programs, not the least of which are unwanted and sometimes incompatible anti-virus programs that do not fit into corporate frameworks. We offer delivery services within reasonable ranges, and reshipment services to other contractual customers, so call us today to see how we can completely reconfigure the IT landscape of your office or practice without the expense of in-house IT.    

    Homepage, Information Technology

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